Issues with the application form
Having trouble with our online application form? Take a look at these frequently asked questions and answers for help.
I’ve forgotten my username and/or password, what should I do?
If you’re having trouble logging in, please reset your password or contact firstname.lastname@example.org.
When do you collect references?
Successful candidates will be asked to provide details of their referees and confirm they can be contacted, when they’re made a conditional offer.
I’m having technical difficulties with my online application, what should I do?
First, try these steps:
- Close all browser windows then open a fresh one.
- Check the speed of your internet connection: if your internet connection is slow, website pages can be slow to load and will eventually ‘time out’.
- If your application isn’t saving correctly, make sure you’re using the next and previous buttons to move through it, rather than the navigation bar at the top of the page.
If you’re still having problems get in touch with us at email@example.com and we'll be happy to help.
What if I make a mistake on the application form?
If you realise something is incorrect after submitting your application form, such as academic details, email firstname.lastname@example.org as soon as you can to update the information.
I’m in my penultimate year of university, what results should I enter?
Tell us your expected degree classification based on the results you’ve already got and enter all your module results for your first and second year. If you don't know the results for these, list them as pending. Add ‘not applicable' in the third and fourth year modules boxes.
What happens if I discover I’ve entered my academic results incorrectly after I get an offer?
If the mistake doesn’t affect your eligibility to teach on the programme you may still be able to continue once we’ve updated your information. But if it does your offer may be removed.
Get in touch with the recruitment team immediately if you think you’ve made a mistake by emailing email@example.com.