Vacancies

As Service Desk Analyst, you will play a key role supporting end users with SAAS-based Blended learning technology products. You will assist the team in maintaining an excellent standard of customer service within agreed SLAs, using our various tools, products and processes. The focus of this position is to work closely with all stakeholders across the charity in various critical 24x7 Service operation areas to gain in-depth understanding of supporting our online learning products. You will be primarily working on our busy service desk, answering queries via phone, email & instant message from our wide range of managed support customers.

As Transformation Project Manager, you will work closely with the current project team, across the organisation and our Implementation Partner, PwC. You will need to manage the project using your experience and the standard project management tools to strict deadlines and within budget. You will need to oversee the delivery of the project within an agile environment, covering all business related activity, and integrating with the technology development of solutions. This includes coordinating the efforts of team members across Teach First and PwC, identifying and managing risks and issues. You will also oversee the governance structure and reporting to ensure effective oversight of the project.

As School Partnerships Manager, you’ll be responsible for developing and maintaining relationships with schools in your region. You will identify schools that could benefit from partnering with us and recruit schools to take part in all of our programmes and opportunities. Working closely with headteachers and leaders, you’ll make sure our programme(s) are planned and delivered as smoothly as possible. You will work with trainee teachers getting ready to start one of our programmes and make sure they’re placed in one of our partner schools ready to start their teaching journey.

As School Partnerships Lead, you’ll play a vital part in developing and maintaining relationships with new and existing schools in your region. You’ll identify what schools will benefit from partnering with us and recruit schools to take part in all of our programmes and opportunities. You’ll work with trainee teachers getting ready to start one of our programmes and make sure they’re placed in one of our partner schools.

Development Leads most frequently work on our Training Programme. Some Development Leads may also have the opportunity to work on one of our other programmes: Time to Teach, Reconnect with Teaching, Middle Leader, Senior Leader, and Headship programmes. For Development Leads working on our Training Programme — your first-class support will guide our trainee teachers through our programme and to completion of their PGDE.  You’ll have a designated portfolio of trainees and will work closely with the schools they are placed in, as well as their university tutors and school mentors. Your work will see them grow into leaders, committed to making a difference to educational inequality.

Development Leads most frequently work on our Training Programme. Some Development Leads may also have the opportunity to work on one of our other programmes: Time to Teach, Reconnect with Teaching, Middle Leader, Senior Leader, and Headship programmes. For Development Leads working on our Training Programme — your first-class support will guide our trainee teachers through our programme and to completion of their PGDE.  You’ll have a designated portfolio of trainees and will work closely with the schools they are placed in, as well as their university tutors and school mentors. Your work will see them grow into leaders, committed to making a difference to educational inequality.

As Salesforce Developer, you will work alongside in-house administrators, BAs and a Salesforce Technical Lead to clarify requirements, configure, design, develop and deploy Salesforce solutions. You will work with your colleagues on leading exciting, transformative Salesforce projects, as part of an organisation-wide transformation. You'll also make continuous improvements to our current Salesforce instance so that Teach First’s day-to-day business activities continue to be supported.