FAQs for new School-Centred Initial Teacher Training mentors
Please see the below for information, guidance and troubleshooting steps that can be used to swiftly resolve our most frequently asked questions without needing to wait for a reply from us.
Should the below information or troubleshooting steps not resolve you query please don't hesitate to get in touch with us via our contact us form: https://my.teachfirst.org.uk/contact-us
- I am not able to log in to My Teach First/I have not received an activation email
If you can’t log in to My Teach First: https://my.teachfirst.org.uk, please try the following steps:
- Check your spam/junk email folder for the activation email
- Check that you are using your registered email address to log-in
- Try an alternative email addresses you may have registered with
- Log in using your browser's ‘incognito mode’
- Reset your password here: https://my.teachfirst.org.uk/user/password. If you do not receive the password reset link in your inbox, please check your spam/junk foldersIf these steps are not successful, this can suggest that you may not yet have been fully registered. To resolve this, please ensure your Delivery Partner Course Lead has sent your details to the Teach First Delivery Partner team. Once our Delivery Partner Success team has received these, please keep an eye out for a platform activation email after 2 working days. Your full module content will be made available within a maximum of 5 working days once your account is created.
If you have completed the above troubleshooting steps and have not received access to My Teach First and Brightspace by the 14th September, please do get in touch via our contact us form: https://my.teachfirst.org.uk/contact-us.
- How do I track my Trainee’s progress?
To monitor the progress of your mentee, you will need to use the 'Audit Users' widget on Brightspace. Please click on the tab for the cohort year you wish to view from your Brightspace homepage, and select the module your trainee has been working on. You can access the auditor widget by clicking on 'Audit Users' and then selecting your trainee. Programme members' names will appear in blue on a module if they are available to be clicked on and audited, and greyed out if they are not enrolled on that particular module.
To view your trainee's submissions, please select the 'Assignments' tab, rather than the 'Content' tab, on the SCITT Trainee Professional Development 2026 module.
For guidance on how the auditor functionality works and on monitoring the progress of your mentees, please view this short video guidance: https://www.youtube.com/watch?v=aVzfJ47EY6M
For further advice about using Brightspace, please refer to the SCITT Brightspace User Guides document available on My Teach First- https://my.teachfirst.org.uk